CONTACT FORM

1. Identity of Data Controller

This disclosure text was prepared by Istanbul Takas ve Saklama Bankasi A.S. ["Takasbank, Bank"] in the c apacity of the data controller to inform website visitors using our Bank's contact form regarding requests, requests, suggestions and complaints pursuant to article 10 of the Law no. 6698 on Protection of Personal Data and the Communiqué on Principles and Procedures to be Observed in Fulfillment of Disclosure Obligation. Provisions of Takasbank Directive on Personal Data Protection Policy can be referenced with regard to the matters that are not included in this clarification text.

2. Purpose for Processing of Personal Data

Upon your contact with Takasbank through the "Takasbank Contact Form" on our website, we process your personal data including your name, surname, e-mail, telephone information, the transmitted message and the record (log) regarding your site entry in order to respond to your questions, requests, suggestions and complaints, to evaluate your opinions and to communicate with you in this regard pursuant to legal grounds stipulated under Article 5/2 (f) of the Law as such processing is necessary for the protection of our legitimate interest.

Even if you do not share any information with us through our website or other communication channels, you may refer to our cookie policy linked below for other data that may be obtained during your visit to our website.

3. Transferring Personal Data and Purposes for Transferring

Personal data, processed by our Bank due to legal obligations, can be transferred to institutions and organizations authorized by the law.

4. Method of and Legal Grounds for Personal Data Processing

Your Personal Data is collected by filling in the relevant form on our website online or by e-mail in written or electronic form. We may contact you to better understand your request and request additional information from you in writing, automatically or non-automatically. Additional information will only be processed to the extent specified above.

Personal data is processed by automatic or non-automatically and for the legitimate interests of Takasbank and to fulfill legal obligations.

5. Rights of Data Subject

In accordance with the provisions of article 11 of the Law on Protection of Personal Data, you are entitled to the following rights with regard to your personal data:

• Find out whether personal data was processed
• Request pertinent information if personal data was processed
• Find out the purpose of processing and whether personal data was purposefully used
• Find out local and foreign third parties to whom personal data was transferred
• Request correction of personal data if they were processed incompletely or incorrectly
• Request deletion or destruction of personal data pursuant to the terms stipulated in article 7
• Request notification of procedures carried out pursuant to clauses (d) and (e) to third parties, to whom personal data was transferred
• Object to an outcome against the person due to the analysis of processed data exclusively by means of automated systems
• Request compensation if losses are incurred due to unlawful processing of personal data

You can submit your applications either in person or through your agent, or by mail, registered e-mail, e-government portal, or to takasbank@hs01.kep.tr from the e-mail address that you use when you login to Takasbank.

For detailed information about the application, you can access the Takasbank Directive on Protection of Personal Data and information about cookie information from the provided links.